IT Help - Law Information Technology

Hours and Support

User Support

Operation hours and support:

Student Help Desk Hours 8am to 8pm M-F (located 3rd floor next to terrace.)
Help Desk (Faculty/Staff): 8am to 5pm M-F 713.743.2260
For assistance on Saturdays, there are Graduate Assistants available from 12-4pm at the Student Help Desk. 713.743.2260

Tech support Information

Most requests are resolved within 1 hour of initial contact depending on the scope of the issue.
Purchasing equipment can take up to 2 months depending on the equipment being ordered.
Computer move requests need to be made at least 1 business day in advance.
In order to expedite a request during the work week (8am to 5pm), click the Help button in the lower right-hand corner OR on mobile devices email lawcomputerhelp@central.uh.edu OR call 713-743-2260

Submit a Ticket or Request Remote Support

In order to expedite a request, click the Help button in the lower right hand corner OR on mobile devices email lawcomputerhelp@central.uh.edu

IT Staff Directory

Though any member of the Law Information Technology department is happy to assist where they can, the staff members that specialize in Student, Faculty, and Staff support are below. To ensure a timely response to your issue, you must first submit a ticket.

Law IT Support call 713.743.2260

Administrative

User Support

Tommy Abraham, MBA
Director of Information Technology
tabraha4@cougarnet.uh.edu

Ulises Calixto
Program Manager
ucalixto@cougarnet.uh.edu

Chad Kitko
Assistant Manager User Services Support
ckitko@cougarnet.uh.edu

Jacqueline Flores
User Services Specialist III
jflores9@cougarnet.uh.edu

Thomas Le
User Services Specialist III
tdle21@cougarnet.uh.edu

Chris Piper
Systems Administrator 1
cpiper2@cougarnet.uh.edu

Ed Jones
Manager of Education Technology Information Services
ejjones3@cougarnet.uh.edu