Need Help?

Students can receive computer assistance in the following ways:

Visit us in person
The Help Desk is located in the Commons next to Student Services. We are open Monday – Friday from 9 a.m. to 6 p.m. and Saturday from 12 p.m. to 4 p.m.

Call us at 713.743.2309

Browse the services on our Website
We have online videos and instructions on how to map drives, use VPN, etc.

Submit a ticket
Submit a help request, question, or comment to the LIT team by filling out the form below:

Required Information:
First Name:
Last Name:
Email address:
MyUHID:	(Peoplesoft ID)
Phone Number:	- -
Problem Category:	Email Password Reset Distribution List Access to Network Drive Mapping a Network Drive VPN Law Center Student Printers CALI Code Wireless Electronic Bluebook Other
Problem Description:	Help us help you! Please include as much information as possible including your Law Center userid, an alternate email address where we can contact you, and a detailed description of the problem here, using only text.

Additional Email Addresses

Building Help
Classroom equipment questions and reservations.

Security
To report illegal or questionable incidents.

Abuse
For questions regarding spam or abuse of university computer systems.

UIT
To report problemws with the myUH application.

Law Webmaster
For questions, comments or suggestions about the Law Center Website.

Need Help?

Faculty and Staff can receive computer assistance in the following ways:

Submit a ticket online
Submit a help request, question, or comment to the LIT team.

Required Information:
First Name:
Last Name:
Email address:
MyUHID:	(Peoplesoft ID)
Phone Number:	- -
Problem Category:	Email Password Reset Network Hardware Software Other
Problem Description:	Help us help you! Please include as much information as possible including your Law Center userid, an alternate email address where we can contact you, and a detailed description of the problem here, using only text.

 

Call us at 713.743.2260

Remote Assistance
You can receive Remote Assitance by clicking on the LIT icon located on your desktop. Remote Assistance is available Monday – Friday from 8 a.m. to 5 p.m. and Saturday from 12 p.m. to 4 p.m. Please note: Live Assistance is dependent on the availablity of technicians, if you do not get a prompt response, please submit a ticket above. If you do not have an icon or are off campus, call us at 713.743.2260 (Monday - Friday) or at 713.743.2309 (Saturday).

Visit us in person
The Help Desk is located in BLDG TUII RM 61. Technicians are available Monday – Friday from 8 a.m. to 5 p.m.

Browse the services on our Website
We have online videos and instructions on how to map drives, use VPN, etc.

Additional Email Addresses

Building Help
Classroom equipment questions and reservations.

Security
To report illegal or questionable incidents.

Abuse
For questions regarding spam or abuse of university computer systems.

UIT
To report problemws with the myUH application.

Law Webmaster
For questions, comments or suggestions about the UH Web site.

Need Help?

You can recieve web assistance in the following ways:

Submit a ticket online
Submit a website update request, question, or comment to the web team.

Required Information:
First Name:
Last Name:
Email address:
Peoplesoft ID:	(Required for Blackboard Requests)
Phone Number:	- -
Category:	Change/Update Request New Page Request Blackboard Other
Description:	Include a detailed description of what you are requesting from the web department:

 

Browse the Services on our Website
We have online videos and instructions on how to map drives, use VPN, etc.

Additional Email Addresses

Blackboard
Help with logging in or uploading information to your Blackboard.