Student Help Desk

Hours: Monday - Thursday 9:00am - 9:00pm, Friday 9:00 am - 5:00 pm and Saturday from 10:00 AM -5:00 PM.

The Student Help Desk, located in Student Wireless Laptop Lab (53 TUII), provides the following services to UHLC students, visiting researchers, fellows, and scholars:

• Troubleshooting assistance for problems accessing the UHLC Network using personal computer equipment (your computer equipment must be the UHLC recommended laptop)

• General assistance for problems using MS Word or WordPerfect.

• Assistance for problems using Student Wireless Laptop Lab hardware and software.

• Assistance for problems printing in the Student Wireless Laptop Lab.

• Assistance recovering data files necessary to meet degree requirements (e.g. exams, papers, outlines, etc.)

LIT does not provide support for legal research applications. Contact the numbers located on the printers for help using Westlaw, Lexis/Nexis.

IT does not provide support for Personal Computer Equipment Service and Support that does not meet UHLC laptop standard.

LIT does not rent, sell, troubleshoot, or repair personally owned computer equipment, software, or printers. Insurance policies prevent us from repairing student owned equipment.

LIT is an authorized Dell Service center. We can provide warranty support for Dell computers as long as the hardware is under warranty.