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Frequently Asked Questions

What is a cougarnet account and why do I need it? Each individual is assigned an account which will allow you to access the law center network resources, and the internet. Each student is alloted a personal network share (H: drive) in which up to 200MB of data can be saved. Once you exceed this 200MB quota, you will not be able to save files until you remove some of the information, which will bring your share within the quota. This share is scanned for viruses and backed up daily by the central IT department. Your COUGARNET password will expire every 60 days. This is a security feature that is implemented campus wide with the COUGARNET domain. It will protect you and your account from data theft, or other intrusions. Every sixty days you will be required to change your password, which must be at least 6 characters, and it is case sensitive. 15 days prior to your password expiring, you will be prompted by your computer to change your password every time you log in.

How do I map a Network Drive? Go to network drive instructions.

How do I map a network printer? MAC users, please go to the help desk for intructions. Click here for PC Instructions.

How do I change or reset my cougarnet account password?If you are on campus, the easiest and quickest way to change your cougarnet password is by logging in to one of the Dell computers in the library or computer lab. Press CTRL + ALT + DEL keys and choose the option for “Change Password.” However, if you are not on campus, please change your password here.

What is the VPN and how is it used? UH Virtual Private Network (UHVPN) is a utility which provides a secured connection for your computer. The VPN prevents your data from being intercepted while it is in route to the destination computer. The VPN client has the same functions as a firewall, therefore while the VPN client is running, you must turn off your firewall, or allow IPSec through on your firewall. On UH's wireless network, in order to get to any resources on the internet (outside of UH's network), you must have the VPN client running. Additionally, if you are trying to access network resources (your H: drive, e-mail via Outlook client) while you are off campus, you must have the VPN client running.

How do I set up the VPN client? Go to VPN instuctions.

How do I configure my laptop for the Law Center's environment? See Help Desk.

What Email do I have at the University of Houston? E-mail accounts are created in conjuction with a new COUGARNET account. Your law center e-mail account will be used to receive information about law center events, announcements, and communication from your instructors. Student mailboxes have a 250 MB quota of storage. Once you hit the 225 MB mark, you will receive a notification that you are close to your quota mark. Once you exceed your quota, you will not be able to send or receive messages until you bring your mailbox under 250 MB. The quota includes all folders in your mailbox: inbox, sent items, deleted items, and folders you create.

How do I access my email via the web? (Outlook Web Access (OWA)) Go to OWA instructions.

How do I setup Outlook? Go to Outlook instructions.

How do I setup Entourage/ Mac Mail? Go to instructions.

What is a UH Alias? The UH e-mail alias, is a permenant e-mail address which you keep after you leave the university. The e-mail alias functions as a pointer that directs e-mail messages to a destination e-mail account. Additionally, UH uses e-mail aliases to send important information such as emergency closings or information from colleges or departments. Your alias can point to any e-mail address, including your law center e-mail address (username@central.uh.edu).

How do I set my Alias? Go to Alias instructions.

What is Virus Protection and Why do I need it? Viruses and worms can affect computers in different ways. They can infect files which might be required to run applications on your computer or even system files which is the core of the operating systems. It can also infect the boot-sectors (the starting of the Hard disk). The boot-sector is read and executed during computer startup.

Virus protection programs run in the background and look for viruses and worms as the computer user opens files and emails and accesses floppy disks. The virus protection program will alert the user of the infection and ask if it should disinfect. Sometimes the virus or worm can be removed without any harm; other times, it has already done the damage, and the file or disk it infected is corrupted. Be aware that virus protection programs only protect you from known viruses. They do not protect you from new viruses. A new virus can spread unrestricted throughout the world for a couple of days until users start updating their antivirus programs. Self-protection is the key to preventing new viruses from spreading. The UH Law Center recommends that it's users use McAfee VirusScan.

How do I Install Virus Protection? Go to Anti-Virus instructions.

How do I have my Virus Protection AutoUpdate? Go to AutoUpdate instructions.

How to I take my Exams By Laptop? Go to Exam instructions.